Our culture fuels innovation in customer experience at VGSPL-BPO. Established in 2019, we're dedicated to delivering quality IT solutions. Our BPO facility, with 50 seats expandable to 200, operates seamlessly with modern infrastructure, ensuring 24x7 excellence.

Join us in redefining customer experience and IT solutions. At VGSPL-BPO, our commitment to quality and innovation drives our culture. With a 50-seat facility expandable to 200, our NDC-BPO operates 24x7, delivering cutting-edge IT solutions since 2019.

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What We Do

Our comprehensive services cover diverse needs— inbound and outbound, technical, and multilingual support via phone, email, chat, and social media

Our customer support spans social media, chat, messaging, and email, enhanced by insightful social media analytics for proactive and efficient assistance.

We excel in swift, accurate data entry, maintain secure online environments via content moderation, and we also optimize document management for efficiency of our customers

Our IT services encompass a versatile range, including an efficient Help Desk, dedicated Application Support, and comprehensive Technology Consulting.

Our services cover various aspects of insurance operations, including claims processing, policy administration, and dedicated customer support for insurance queries.

Providing comprehensive assistance, our services cover Billing Support, Technical Assistance, and Customer Service tailored specifically for Telecom Companies.

We provide support in healthcare, banking, travel, and e-commerce solutions, ensuring diverse and tailored service offerings for your industry needs.

We ensure service excellence through quality monitoring, compliance audits, and continuous training, including call and transaction monitoring and improving services

VGSPL-BPO helps you to scale your business with a team of experts, at a fraction of the price!

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  • Industry-leading BPO with global reach and diverse industry experience.
  • Cutting-edge technology for streamlined, cost-effective operations.
  • Custom solutions, scalable and flexible to meet unique client needs.
  • Rigorous quality control, ensuring top-tier service delivery and compliance.
  • Optimize costs without compromising on service quality.
  • Robust security measures for data confidentiality and client trust.
  • Dedicated professionals committed to client success.
  • Open communication, understanding goals for mutual success.
  • Proactive in embracing industry trends and enhancing service delivery.
  • Demonstrated success with measurable outcomes and satisfied clients.
  • Round-the-clock availability for client support.